March Madness and Long-Term Care Insurance: A Winning Strategy for Agents

Mary Sizemore, CLTC, LTCCP
basketball falling in hoop

March Madness isn’t just about basketball—it’s about strategy, timing, and making the right decisions under pressure. As an LTCI agent, you know that helping clients plan for long-term care requires the same level of preparation and smart decision-making. Just like in the tournament, those who wait too long to act often find themselves out of options.

So, how can you use a March Madness mindset to drive LTCI sales and help clients secure their future? Let’s break it down.


Read More: Common Pitfalls in Long-Term Care Planning and How to Help Clients Avoid Them


1st Quarter: The Tip-Off – Educate Early

Basketball teams don’t wait until the final minutes to start playing hard, and clients shouldn’t wait until retirement to consider LTCI. The earlier they apply, the better their approval odds and premium rates.

Agent Playbook:

  1. Focus on pre-retirees (ages 50-60) who can still qualify for affordable coverage.
  2. Use real-life cost comparisons to show how early planning saves money.
  3. Address the, “I’ll wait until I need it,” objection by explaining that once they need care, it’s too late to apply.

2nd Quarter: Breaking Through the Defense – Overcome Objections

Just like teams facing tough defensive pressure, you’ll face common objections from clients, such as:

  • “It’s too expensive.” Compare the cost of care without insurance vs. manageable monthly premiums.
  • “What if I never need it?” Introduce hybrid policies that offer life insurance benefits.
  • “Medicare will cover me.” Educate them that Medicare only covers short-term skilled nursing care, not long-term custodial care.

Agent Playbook:

  1. Personalize the conversation based on their financial goals.
  2. Use cost-of-care calculators to show the real risk of self-funding care.
  3. Offer alternative solutions, like hybrid LTCI policies or shared spousal benefits.

3rd Quarter: Advancing Through the Bracket – Policy Customization

Not every team plays the same style—some focus on defense, others on offense. LTCI is the same way—clients need customized coverage based on their risk tolerance, budget, and care preferences. Clients will not purchase an LTCI policy unless they feel their concerns are met. Some key policy options to discuss include:

  • Daily Benefit Amount – how much the policy pays per day for care
  • Benefit Period – the number of years coverage lasts (e.g., 2, 5, or lifetime)
  • Elimination Period – the waiting period before benefits begin (e/g/, 30, 60, or 90 days)
  • Inflation Protection – keeps benefits aligned with rising healthcare costs

Agent Playbook:

  1. Tailor policies to balance affordability and protection.
  2. Offer real-world scenarios of how different policy choices impact long-term financial security.
  3. Position LTCI as part of a complete retirement strategy, not just another insurance product.

4th Quarter: The Championship Moment – Close the Sale

In the final minutes of a game, execution is everything. Your goal as an agent is to help clients make a confident decision before the clock runs out. Winning sales strategies may include:

  • Creating a sense of urgency – “Every year you wait, premiums increase, and approval gets harder.”
  • Offering a game plan – “Here’s how LTCI fits into your financial future.”
  • Being their trusted coach – “I’m here to help you win this game and protect your assets.”

Agent Playbook:

  1. Follow up with personalized reminders and real-world examples.
  2. Provide clear comparisons between multiple policy options.
  3. Reinforce the peace of mind that LTCI provides for clients and their families.

Read More: How to Effectively Close an LTCI Sale


Overtime: Don’t Let Clients Run Out the Clock

When it comes to long-term care planning, procrastination is the biggest opponent. The best teams—and the best clients—win by making smart, timely decisions. As an agent, your role is to guide them to victory before health issues or rising costs take them out of the game.

Final Takeaways for Agents:

  1. The best sales come from education, not pressure.
  2. Customization is key—no two clients are the same.
  3. LTCI is about protecting independence, assets, and family peace of mind.

Ready to Take Your LTCI Sales to the Next Level?

March Madness only lasts a month, but the need for LTCI planning is year-round. Stay proactive, engage clients early, and help them secure their future before time runs out.  Book a call with our team to discover how we can assist you in your game plan.

 

Mary Sizemore, CLTC, LTCCP
By Mary Sizemore, CLTC, LTCCP | Insurance Communications and Marketing Coordinator

With over 25 years of experience, Mary leverages her industry knowledge to help agents and their clients navigate various insurance products. She stays current on the latest products and trends and develops creative content for both agents and consumers.